See customer review: Celebrity Silhouette
- Travel Month:
- May 2022
- Travel destination:
- Norwegian Fjords
- How would you describe your cruise with the ship Celebrity Silhouette in one sentence?
- Disappointed
- How did you like your cabin number 3168?
- Your comment on cabin 3168:
- Ibnu did his job well.
- How would you rate the selection and quality of the food and beverages offered on the ship Celebrity Silhouette?
- How did you like the entertainment program?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship Celebrity Silhouette?
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- Would you travel again with Celebrity Cruises?
- no
- Comments about Celebrity Cruises
- Celebrity did not fulfill a promise made to us about organizing transportation from the terminal to a local hotel after we tested positive for COVID. We were left at the terminal. Nothing had been organized. We were running fevers and not feeling well. Eventually found a taxi after a few hours at the terminal.
- This was the first cruise that I booked over the internet:
- yes
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- no
- Comments about the service of seascanner.com
- I am just disappointed with this whole experience and I guess it was mainly because I realized in one of my first emails where I asked specific questions to your company, my questions were ignored. Eventually I became combative and so did your representative. This is not a successful retail strategy.
Yes, please.