See customer review: MSC Magnifica

“Disappointing experience”

- How did you like your cabin number 11003?
- Your comment on cabin 11003:
- Cabin ok, double bed kept spliting in the middle as there was no connector to link the beds together.
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Magnifica?
- How did you like the entertainment program?
- Would you recommend a cruise with the ship MSC Magnifica to travelers with children?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Magnifica?

- How well was the embarkation/disembarkation organized?
- How satisfied were you with the guest service on the ship?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with MSC Cruises?
- yes
- Comments about MSC Cruises
- This was my third cruise with MSC, but was very disappointed with the service, the mistakes at checkin regarding requirements (which I was able to proof they were wrong after speaking with a manager, slow service, was told no in 3 differents days when asking for vegetarian burger in the buffet (even with a sign saying that we could request), so really poor options if you are vegetarian. Never again. I will try other cruise companies now.

- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- This is second cruise I book with seascanner and the service and prompt replies are great. I was already going to book another cruise for next month, but after the bad experience with MSC I will wait. But I will definetely only book using seascanner.