“Overall score 8 out of 10.”

Questions about the Costa Diadema

• • How did you like your cabin number 7211?
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• • Your comment on cabin 7211:
  • For an internal cabin, found it spacious and clean. There was enough space to accomodate our clothes (3 people) and then put the empty luggages under the bed. Worst thing was the lack of outlets, only one over the desk and another in the bathroom. With the need of charging 3 phones, smart watch, tablet, headphone etc, we suffered a lot. We ended up using the hard to reach outlets under the bed where the bed lamps were connected.
• • How would you rate the selection and quality of the food and beverages offered on the ship Costa Diadema?
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• • How did you like the entertainment program?
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• • How much did you like the sports facilities aboard the ship Costa Diadema?
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• • Would you recommend a cruise with the ship Costa Diadema to travelers with children?
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• • How do you rate the service in the bars and restaurants?
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• • What is your overall impression of the ship Costa Diadema?
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• • Would you like to note some more short remarks about the ship Costa Diadema?
  • We've witnessed two arguments between employees in the dinner restaurant (Corona Blu). Also, when talking to other employees, they criticized the number of working hours per day, the food they are offered and their accomodations. We were very satisfied with the ship and the services, but could see on employees faces that they are far from being pleased with what they are offered, this kind of taint the overall experience as a customer.

Questions about the tour operator Costa Cruises

• • How well was the embarkation/disembarkation organized?
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• • How satisfied were you with the guest service on the ship?
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• • How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
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• • Would you travel again with Costa Cruises?
  • yes
• • Comments about Costa Cruises
  • Good guidance and information throughout the entire process.

Questions about seascanner.com

• • This was the first cruise that I booked over the internet:
  • yes
• • How satisfied are you with your travel agency seascanner.com?
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• • Would you recommend seascanner.com?
  • yes
• • Comments about the service of seascanner.com
  • Good guidance and information throughout the entire process.