“The overall cruise was good, staff helpful and friendly with the exception of the bar staff.”

Questions about the AIDAluna

• • How did you like your cabin number 8269?
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• • Your comment on cabin 8269:
  • The cabin was comfortable, quiet, and always clean.
• • How would you rate the selection and quality of the food and beverages offered on the ship AIDAluna?
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• • How did you like the entertainment program?
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• • How do you rate the service in the bars and restaurants?
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• • What is your overall impression of the ship AIDAluna?
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• • Would you like to note some more short remarks about the ship AIDAluna?
  • The cuisine was very good and provided Wheat Free /Gluten Free courses that I required. The wine served at meals was only passable. The service at the bars was slow and unfriendly.

Questions about the tour operator AIDA Cruises

• • How satisfied were you with the guest service on the ship?
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• • How well was the embarkation/disembarkation organized?
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• • How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
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• • Would you travel again with AIDA Cruises?
  • yes
• • Comments about AIDA Cruises
  • Overall it was good but think they should provide more information in English. We were advised when we booked that there was no English programme.

Questions about seascanner.com

• • This was the first cruise that I booked over the internet:
  • yes
• • How satisfied are you with your travel agency seascanner.com?
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• • Would you recommend seascanner.com?
  • yes
• • Comments about the service of seascanner.com
  • There was some confusion about " passport data" being incompllete when really it was the onboard account data that had not been filled in.