See customer review: Serenade of the Seas

    • Travel Month:
    • June 2017
    • Travel destination:
    • Baltic Sea

    “Great cruise, nice ship, good facilities, friendly and helpful staff.”

Questions about the Serenade of the Seas

    • How did you like your cabin number 7042?
    • 5 from 5
    • Your comment on cabin 7042:
    • Nice outside balcony with two chairs, a table, and an unobstructed view of the water. Close to elevators. Had a couch. Quiet.
    • How did you like the entertainment program?
    • 5 from 5
    • How do you rate the service in the bars and restaurants?
    • 5 from 5
    • What is your overall impression of the ship Serenade of the Seas?
    • 5 from 5
    • Would you like to note some more short remarks about the ship Serenade of the Seas?
    • Plenty of things to do on the ship. Ship was in mostly good condition.

Questions about the tour operator Royal Caribbean

    • How well was the embarkation/disembarkation organized?
    • 4 from 5
    • How would you rate the cruise line's shore excursions in terms of quality and value for money?
    • 2 from 5
    • Would you travel again with Royal Caribbean?
    • yes
    • Comments about Royal Caribbean
    • Customer service on-board was extremely good, and the staff were very friendly and helpful. However, the phone customer service prior to the cruise was terrible and unhelpful.

Questions about seascanner.com

    • This was the first cruise that I booked over the internet:
    • yes
    • How satisfied are you with your travel agency seascanner.com?
    • 5 from 5
    • Would you recommend seascanner.com?
    • yes
    • Comments about the service of seascanner.com
    • Simple and efficient. Easy to access information about the cruise from seascanner website. Good prices.