See customer review: Serenade of the Seas

“Great cruise, nice ship, good facilities, friendly and helpful staff.”

- How did you like your cabin number 7042?
- Your comment on cabin 7042:
- Nice outside balcony with two chairs, a table, and an unobstructed view of the water. Close to elevators. Had a couch. Quiet.
- How did you like the entertainment program?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship Serenade of the Seas?
- Would you like to note some more short remarks about the ship Serenade of the Seas?
- Plenty of things to do on the ship. Ship was in mostly good condition.

- How well was the embarkation/disembarkation organized?
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with Royal Caribbean?
- yes
- Comments about Royal Caribbean
- Customer service on-board was extremely good, and the staff were very friendly and helpful. However, the phone customer service prior to the cruise was terrible and unhelpful.

- This was the first cruise that I booked over the internet:
- yes
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- Simple and efficient. Easy to access information about the cruise from seascanner website. Good prices.