See customer review: Liberty of the Seas



- Travel Month:
- September 2013
- Travel destination:
- Western Mediterranean
“Overall service and standard was excellent. ”
Questions about the Liberty of the Seas
- How did you like your cabin number 6386?
- Your comment on cabin 6386:
- Could have done with an Iron
- How would you rate the selection and quality of the food and beverages offered on the ship Liberty of the Seas?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship Liberty of the Seas?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship Liberty of the Seas?
- Would you like to note some more short remarks about the ship Liberty of the Seas?
- We thought the food in the windjammer was disappointing only basic. Tea/Coffee/Juice were below standard expected from A premium Cruise.
Questions about the tour operator Royal Caribbean
- How well was the embarkation/disembarkation organized?
- How satisfied were you with the guest service on the ship?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with Royal Caribbean?
- yes
- Comments about Royal Caribbean
- I played Texas Holdem Poker on A computerized machine I found this experience very disappointing as all personnel information was uploaded and I feel the majority of wins favoured nationality's that would use the cruise more often. This was also experienced by other passengers from UK and Ireland.
This needs to be looked into. I would suggest this is taken out and replaced with A casino dealer. Also rake was very high at 10%. The only other area We would have issue with is the massage staff. I took up A special offer for body massage for €109 and was talked into spending over €500.I found the massage experience very good, but was not prepared for the after sales service and felt I was over charged for a course of health supplements. I understand staff have to upsell but the extra's just make the holiday far too expensive. I was A bit disorientated after massage and was unaware of the full price of the extras, to which I would like to obtain A refund and send the product back. (Please Advise)
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- yes
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- Always kept well informed and up to date at all times. Well organized and very professional.