See customer review: MSC Armonia



- Travel Month:
- July 2011
- Travel destination:
- Eastern Mediterranean
“The cruise was ideal for those travelling with children but some negative remarks have to be included the most important of which is the lack of baby sitting.”
Questions about the MSC Armonia
- How did you like your cabin number 9164?
- Your comment on cabin 9164:
- very good
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Armonia?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship MSC Armonia?
- Would you recommend a cruise with the ship MSC Armonia to travelers with children?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Armonia?
- Would you like to note some more short remarks about the ship MSC Armonia?
- 1. Lack of baby sitting is a gross hanicap especially when compared to other cruises
2. Tea time fro 4.oopm to 4.45 is very unappropriate, especially when tours finish at 5
3 Last day. arrival in port was at 10.00 am but we were asked to vacate the room at 7.00am. This was absolutely a very bad timing especially on the very last day and the very last impression of the cruise. It was absolutely uncalled for to have all passengers roaming aroung at 7.00 am three whole hours before ship entered harbour.
Questions about the tour operator MSC Cruises
- How well was the embarkation/disembarkation organized?
- How satisfied were you with the guest service on the ship?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with MSC Cruises?
- no
- Comments about MSC Cruises
- very efficient however the MSC customer care was very lacking. We received no response at all to our queries before we left and if it were not for Seascanner we would have remained without answer. Furthermore and this I thought was serious I enquired with Sea scanner whether the ship provided lactose free milk and seascanner confirmed after they received from MSC that this was availabe. Unfortunately it was NOT.
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- yes
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- First Class. See above remarks on MSC Kreuzfahrten