See customer review: MSC Opera 

    • Travel Month:
    • June 2011
    • Travel destination:
    • Norwegian Fjords

    “Nice suite with balcony and nice expensive excursions, but otherwise not enjoyable cruise.”

Questions about the MSC Opera

    • How did you like your cabin no. 12008?
    • 5 from 5
    • Your comment about your cabin?
    • Three ceiling to floor windows/doors opening to the windfree balcony. Very clean and spacious.
    • How do you rate the cuisine/the food and beverages offered on the MSC Opera?
    • 3 from 5
    • How did you like the entertainment program?
    • 2 from 5
    • Your rating of sports, fitness and wellness on board the MSC Opera:
    • 3 from 5
    • How do you rate the service in the restaurant, cabin and bars?
    • 4 from 5
    • Please give an overall rating of the ship MSC Opera
    • 3 from 5
    • Would you like to note some short remarks about the MSC Opera?
    • No indoor pool, charged for the sauna. The crew were exhausted, although they tried hard. The evening show was excellent, but nothing else very interesting. American movies dubbed on tv. Dining room crowded and noisy.

Questions about the tour operator MSC Cruises

    • How well was the embarkation organized?
    • 5 from 5
    • How satisfied were you with the tour operator guide on board?
    • 2 from 5
    • How do you rate the extra expenses on board (1=very affordable, 5=very high)
    • 1 from 5
    • How do you rate the price/performance ratio of the offered shore excursions?
    • 4 from 5
    • Would you travel again with MSC Cruises?
    • no
    • Comments about MSC Cruises
    • Needed much more info about the ports and tours for ex. time of excursion and maps before choosing. Newsletter slipped under door 10.30 pm or later!! Mostly ads and confusing info.

Questions about

    • This was the first cruise that I booked over the Internet
    • no
    • How satisfied were you with the handling of your booking by
    • 4 from 5
    • Would you book again with
    • yes
    • Comments about the service of
    • Answered emails quickly and adequately. Easy to book and good notice of payments. Info from MSC was in German and I am Eng or Swedish speaking.Did not look like so much info anyway and nothing on the destinations or excursions. I also was not aware that check in closed one hour before departure when I booked my connection flight.

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