See customer review: Norwegian Dawn



- Travel Month:
- November 2024
- Travel destination:
- Africa
Overall impression of your cruise
- How would you describe your cruise with the ship Norwegian Dawn in one sentence?
- Bad!
Questions about the Norwegian Dawn
- How did you like your cabin number Guarantee stateroom?
- Would you recommend stateroom Guarantee stateroom?
- no
- Your comment on cabin Guarantee stateroom:
- Cabin under kitchen area. People where working during the night.
- How would you rate the selection and quality of the food and beverages offered on the ship Norwegian Dawn?
- How did you like the entertainment program?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship Norwegian Dawn?
- Would you recommend the ship Norwegian Dawn?
- no
- What do you like the most aboard the ship Norwegian Dawn?
- Great cabin staff, as always.
Questions about the tour operator Norwegian Cruise Line
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- Would you travel again with Norwegian Cruise Line?
- no
- Comments about Norwegian Cruise Line
- The NCL Dawn cruise from Barcelona to Doha lasted 47 nights. Therefore, it was sold as three separate cruises. The first part included Barcelona to Cape Town.
According to the marketing from NCL (via Seascanner july 22), 10 ports were to be visited during the cruise. This was also the case. However, NCL removed the ports of Casablanca and Agadir (both Morocco) and of Banjul (Gambia). In its place, the ports of Alicante and Motril (both Spain) and of Tangier (Morocco) were added.
Alicante and Motril are ports that are not even normally visited on cruises related to the Mediterranean. I've never heard of Motril. That's why I checked my old copies of Lonely Planet (912 pages) and Rough Guide (944 pages) for Spain. I was able to see that none of these leading travel guides even mentioned Motril.
In summary, NCL delivered only 70 percent of the ports included in the marketing.
I have not seen any information from NCL about the possibility of cancelling the cruise free of charge and receiving compensation for expenses made for, for example, flights and accommodation that are directly related to the booking of the cruise. Each cabin was only assigned a $100 credit that could only be used during the cruise. The credit was thus useless for those who did not spend any money beyond what they had paid for the cruise including service charge.
Maschinell übersetzte Version ins Deutsche.
Die NCL Dawn Kreuzfahrt von Barcelona nach Doha dauerte 47 Nächte. Daher wurde es in drei separaten Kreuzfahrten verkauft. Der erste Teil führte von Barcelona nach Kapstadt.
Laut dem Marketing von NCL (22. Juli) sollten während der Kreuzfahrt 10 Häfen angelaufen werden. So war es auch. NCL hat jedoch die Häfen von Casablanca und Agadir (beide Marokko) sowie von Banjul (Gambia) abgeschafft. An ihre Stelle traten die Häfen von Alicante und Motril (beide Spanien) sowie von Tanger (Marokko).
Alicante und Motril sind Häfen, die normalerweise nicht einmal auf Kreuzfahrten mit Bezug zum Mittelmeer angelaufen werden. Ich habe noch nie von Motril gehört. Deshalb habe ich meine alten Ausgaben von Lonely Planet (912 Seiten) und Rough Guide (944 Seiten) für Spanien überprüft. Ich konnte feststellen, dass keiner dieser führenden Reiseführer Motril auch nur erwähnte.
Zusammenfassend lässt sich sagen, dass NCL nur 70 Prozent der Ports lieferte, die in das Marketing einbezogen wurden.
Ich habe keine Informationen von NCL über die Möglichkeit gesehen, die Kreuzfahrt kostenlos zu stornieren und eine Entschädigung für Kosten zu erhalten, die z. B. für Flüge und Unterkünfte entstanden sind, die in direktem Zusammenhang mit der Buchung der Kreuzfahrt stehen. Jeder Kabine wurde nur ein Guthaben von 100 US-Dollar zugewiesen, das nur während der Kreuzfahrt verwendet werden konnte. Der Kredit war somit nutzlos für diejenigen, die kein Geld ausgaben, das über das hinausging, was sie für die Kreuzfahrt bezahlt hatten.
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- Not much help with the problems with NCL.