See customer review: MSC Poesia

    • Travel Month:
    • June/July 2023
    • Travel destination:
    • Baltic Sea

    “Itinerary was good, but would have been better on another ship. Upgrading to Aurea package gives zero additional benefit and was complete waste of money.”

Questions about the MSC Poesia

    • How did you like your cabin number 9120?
    • 2 from 5
    • Your comment on cabin 9120:
    • Poor basic balcony cabin for Aurea package. No amenities given (hair conditioner, hand soap, etc). Poorly cleaned daily. No space even to put the suitcases away!
    • How would you rate the selection and quality of the food and beverages offered on the ship MSC Poesia?
    • 1 from 5
    • How did you like the entertainment program?
    • 3 from 5
    • How do you rate the service in the bars and restaurants?
    • 1 from 5
    • What is your overall impression of the ship MSC Poesia?
    • 1 from 5
    • Would you like to note some more short remarks about the ship MSC Poesia?
    • After doing many cruises pre-Covid, we are wondering if this low quality cruise is MSC downgrading. Don’t think I will do another cruise with MSC again. Cheap low quality food with poor prep (used to be Michelin chef menu - not any more). Very basic entertainment program with a clearly exhausted crew who constantly complain to guests how tired they are! Drinks Plus package also does not cover Any mid-range brands - it’s all cheap stuff. Overall not a value for money cruise because I felt cheated for both the upgrade I paid for Aurea and for Drinks Plus package. I don’t recommend MSC any more!

Questions about the tour operator MSC Cruises

    • How well was the embarkation/disembarkation organized?
    • 3 from 5
    • How satisfied were you with the guest service on the ship?
    • 3 from 5
    • How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
    • 1 from 5
    • How would you rate the cruise line's shore excursions in terms of quality and value for money?
    • 1 from 5
    • Would you travel again with MSC Cruises?
    • no
    • Comments about MSC Cruises
    • Everything over priced. No quality!

Questions about seascanner.com

    • This was the first cruise that I booked over the internet:
    • no
    • How satisfied are you with your travel agency seascanner.com?
    • 5 from 5
    • Would you recommend seascanner.com?
    • yes
    • Comments about the service of seascanner.com
    • Seascanner always responds to requests and helps quickly with bookings. Highly trusted.