See customer review: MSC Poesia



- Travel Month:
- June/July 2023
- Travel destination:
- Baltic Sea
- How did you like your cabin number 9120?
- Your comment on cabin 9120:
- Poor basic balcony cabin for Aurea package. No amenities given (hair conditioner, hand soap, etc). Poorly cleaned daily. No space even to put the suitcases away!
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Poesia?
- How did you like the entertainment program?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Poesia?
- Would you like to note some more short remarks about the ship MSC Poesia?
- After doing many cruises pre-Covid, we are wondering if this low quality cruise is MSC downgrading. Don’t think I will do another cruise with MSC again. Cheap low quality food with poor prep (used to be Michelin chef menu - not any more). Very basic entertainment program with a clearly exhausted crew who constantly complain to guests how tired they are! Drinks Plus package also does not cover Any mid-range brands - it’s all cheap stuff. Overall not a value for money cruise because I felt cheated for both the upgrade I paid for Aurea and for Drinks Plus package. I don’t recommend MSC any more!
- How satisfied were you with the guest service on the ship?
- How well was the embarkation/disembarkation organized?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with MSC Cruises?
- no
- Comments about MSC Cruises
- Everything over priced. No quality!
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- Seascanner always responds to requests and helps quickly with bookings. Highly trusted.