See customer review: MSC Poesia

    • Travel Month:
    • June/July 2023
    • Travel destination:
    • Baltic Sea

    “Itinerary was good, but would have been better on another ship. Upgrading to Aurea package gives zero additional benefit and was complete waste of money.”

    • How did you like your cabin number 9120?
    • 2 from 5
    • Your comment on cabin 9120:
    • Poor basic balcony cabin for Aurea package. No amenities given (hair conditioner, hand soap, etc). Poorly cleaned daily. No space even to put the suitcases away!
    • How would you rate the selection and quality of the food and beverages offered on the ship MSC Poesia?
    • 1 from 5
    • How did you like the entertainment program?
    • 3 from 5
    • How do you rate the service in the bars and restaurants?
    • 1 from 5
    • What is your overall impression of the ship MSC Poesia?
    • 1 from 5
    • Would you like to note some more short remarks about the ship MSC Poesia?
    • After doing many cruises pre-Covid, we are wondering if this low quality cruise is MSC downgrading. Don’t think I will do another cruise with MSC again. Cheap low quality food with poor prep (used to be Michelin chef menu - not any more). Very basic entertainment program with a clearly exhausted crew who constantly complain to guests how tired they are! Drinks Plus package also does not cover Any mid-range brands - it’s all cheap stuff. Overall not a value for money cruise because I felt cheated for both the upgrade I paid for Aurea and for Drinks Plus package. I don’t recommend MSC any more!
    • How satisfied were you with the guest service on the ship?
    • 3 from 5
    • How well was the embarkation/disembarkation organized?
    • 3 from 5
    • How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
    • 1 from 5
    • How would you rate the cruise line's shore excursions in terms of quality and value for money?
    • 1 from 5
    • Would you travel again with MSC Cruises?
    • no
    • Comments about MSC Cruises
    • Everything over priced. No quality!
    • This was the first cruise that I booked over the internet:
    • no
    • How satisfied are you with your travel agency seascanner.com?
    • 5 from 5
    • Would you recommend seascanner.com?
    • yes
    • Comments about the service of seascanner.com
    • Seascanner always responds to requests and helps quickly with bookings. Highly trusted.
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