See customer review: MSC Preziosa



- Travel Month:
- June 2018
- Travel destination:
- Baltic Sea
Questions about the MSC Preziosa
- How did you like your cabin number 5030?
- Your comment on cabin 5030:
- clean
spacey
all good
- How would you rate the selection and quality of the food and beverages offered on the ship MSC Preziosa?
- How did you like the entertainment program?
- How much did you like the sports facilities aboard the ship MSC Preziosa?
- Would you recommend a cruise with the ship MSC Preziosa to travelers with children?
- How do you rate the service in the bars and restaurants?
- What is your overall impression of the ship MSC Preziosa?
- Would you like to note some more short remarks about the ship MSC Preziosa?
- 1) food offering and quality in the buffet ("Inca & Maya") was excellent; restaurant "Golden Lobster" - OK
2) Entertainment overall - nice offering
3) sports events - it could be done better, as only table soccer and table tennis were offered
(I understand that this is driven by the fact that there is no sports courts on the ship, but still ...)
4) MCS excursions are bit over-priced / quality is overall OK, but prices should be lower by any mean
5) Photo gallery offering (photos) are too expensive - most of the guest are not picking up the photos taken
Questions about the tour operator MSC Cruises
- How well was the embarkation/disembarkation organized?
- How satisfied were you with the guest service on the ship?
- How would you rate the extra expenses on board (5 = very affordable, 1 = very high)
- How would you rate the cruise line's shore excursions in terms of quality and value for money?
- Would you travel again with MSC Cruises?
- yes
- Comments about MSC Cruises
- 1) embarkation was very well organized; wait time was minimal
One thing was still not organized well - as cabin keys were not given to us in personal but were waiting in the room (possible security risk!)
2) on the other side disembarkation was not organized well at all - as we have waited in a long queue for 1 hour from the time our group has been called to move from the ship to the time we have pass the passport security control
3)
How do you rate the price/performance ratio of the offered shore excursions?
Prices are very high and should be reduced for 50% ->
for example the cheapest MSC driven excursion to Sankt Petersburg is 200 EURs for the family of four (3.5 hours walk tour or bus tour) and that is bit too much / an that was the only way to visit the city - otherwise you should have to obtain the Russian visa ahead of time
Questions about seascanner.com
- This was the first cruise that I booked over the internet:
- no
- How satisfied are you with your travel agency seascanner.com?
- Would you recommend seascanner.com?
- yes
- Comments about the service of seascanner.com
- VERY IMPORTANT: We should have been informed that Russian visa is required to visit the city, if we are not taking official MSC tour (usually we do not do that)
Note seascanner.com:
Thank you very much for your feedback. As a German travel agency, we can only issue Visa information for German guests. Please inquire for visa matters at the relevant consulate.
Thank you very much for your feedback. As a German travel agency, we can only issue Visa information for German guests. Please inquire for visa matters at the relevant consulate.
More Feedback from our customers about this ship (click for details):
Ship overall:
- Not good animation
- I felt small percentage of waiter staff at some bars did not look for customers to serve,take an empty glass off table but not ask would we like another.Big queues at bars because of this.Sometimes waiting twenty five minutes on an ordered drink.Very slow.
- Everyone is so friendly and welcoming
- Dinner at the main restaurant
- They need to vary a little bit the food in the buffet because we did 7 days with the same food and the last 2 days it went worse
- The food was not that exciting. Especially the dessert was boring/tasteless
- food cold in main restaurants, not enough onboard activities or facilities
- The times of the shows weren't good for the dinner seating times. We were 2nd seating at 8pm and the show started at 8.45pm. We didn't have time enough.
- Excellent staff and excellent service. When the ship Was at sea, they were really busy as only 1 Barman most days …
- Food in buffet was poor and seemed to get worse with time. Poor layout in buffet meant it was impossible to know what was on offer without lots of walking in an area that is far too big with far too many people. Restaurant was better and actually quicker at times....
Cruise in one sentence:
Ship feedback:
- Food
- The ship is very nice even though a bit old. Always clean and staff friendly
- Its good looking and medium size.
- Variety of bars,live entertainment and complimentary restaurant and Butchers Cut restaurant,staff very polite and courteous.
- It is spotless with very comfortable cosy lounges and bars
- Lobby music/ upkeep of ship
- the luxury, the friendliness, the comfort. Especially Eryn and Thea from the entertainment team and also the dance instructors Anton and Jenia. Great people!!!
- Staff
- The ship is clean and the entertainment was good
- Entertainment
Average total ship rating:
3.8 from 5