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Review MSC Preziosa : Nice ship, good food, enjoyable excursions and a friendly crew …

80 %
80 % of our customers would recommend the MSC Preziosa
Customer Rating
MSC Preziosa
3.8
592 Reviews
Ship
Reviews
Deck plan
Position
Anonymous
Cabin 9071
July 2017
4.0
Overall impression of your cruise
How would you describe your cruise with the ship MSC Preziosa in one sentence?Nice ship, good food, enjoyable excursions and a friendly crew (at least most of them) with a couple of avoidable mishaps, however.
Questions about the MSC Preziosa
How did you like your cabin number 9071?
4.0
Your comment on cabin 9071:A nicely sized clean and comfortable inside cabin where everything went smoothly until the last day when the crew handled baggage right next to our room at 1 o'clock in the morning. They chatted loudly and made noises for over an hour while my family and I were trying to sleep. It felt like someone was banging a hammer against our cabin walls. Phoned reception twice and even begged the crew to make less noise, but sadly all I got was lip service.
How would you rate the selection and quality of the food and beverages offered on the ship MSC Preziosa?
5.0
How did you like the entertainment program?
4.0
Would you recommend a cruise with the ship MSC Preziosa to travelers with children?
5.0
How do you rate the service in the bars and restaurants?
5.0
What is your overall impression of the ship MSC Preziosa?
4.0
Would you like to note some more short remarks about the ship MSC Preziosa?Crew was generally efficient, friendly and well mannered except for one "inch of gold" shopkeeper who tried to rip us off. Reception personnel could have been a bit more friendly. Some practises could be improved: ex. having a payment point at disembarkation. It so happened that my last payment did not go through and I was forced to go down to reception with 2 heavy bags to settle my bill there (other passengers suffered the same fate). To be fair, all in all the positives well outweigh the negatives.
Questions about MSC Cruises
How satisfied were you with the guest service on the ship?
3.0
How well was the embarkation/disembarkation organized?
2.0
How would you rate the extra expenses on board
3.0
How would you rate the cruise line's shore excursions in terms of quality and value for money?
2.0
Would you travel again with MSC Cruises?Yes
Comments about MSC CruisesTravelled with Costa on the Allegra (a much smaller and more modest ship) a few years ago and got a better vibe - these companies are all here to make money, but with MSC the feeling that you're just a cash cow is more pronounced.
Questions about seascanner.com
This was the first cruise that I booked over the internet:Yes
How satisfied are you with your travel agency seascanner.com?
5.0
Would you recommend seascanner.com?Yes
Comments about the service of seascanner.comFast, courteous and efficient. Well done!

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